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Faqs

Orders ship within 48 hours of receipt on business days. You will receive tracking information via email.

Contact us within 30 days of purchase and we will assist you in making your return. MOBO System is committed to ensuring that each customer is completely satisfied. To that end, if you are not completely satisfied with your purchase, your order can be returned for a full refund, less shipping charges, within 30 days of delivery.

 

To Return Your Order, Follow the Steps Below:

  1. E-mail hello@mobosystem.com and request a Return Authorization.
  2. Re-package your products (in the original packaging) and ship to the address provided in our response email. Please include the Return Authorization email in the package, as well.
  3. Once received, we’ll process your return within 7 days provided:
    • Your return request was submitted no more than 30 days after you received your order.
    • The product has not been altered or damaged. (It is ok if the MOBO Max packaging has been removed.)

We stand behind the quality of our products and want our customers to be completely satisfied. To that end, we offer a 100% satisfaction guarantee for a full 30 days. If you are not completely satisfied, contact us and we’ll make it right.

MOBO System manufactures premium-quality, durable, and reliable products. If your MOBO product breaks down due to a manufacturer defect within one year of purchase, simply notify us of the problem and we’ll replace it.

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